GDPR & privacy
Privacy policy
This policy explains which personal data is collected on the site, how it is used, stored, and protected, and the rights users have under the GDPR.
Data controller
The controller responsible for the personal data collected on this site is:
Name / company
Le Capybaranonyme
Email address
contact@lecapybaranonyme.fr
Data collected
Personal data that may be collected on the site includes:
- first and last name;
- email address;
- postal address;
- telephone number;
- order information;
- secure payment data;
- browsing and statistical data;
- IP address and browser technical information.
Legal bases
- performance of the contract to create the account, process orders, organize delivery, and provide after-sales service;
- legal obligation for retaining invoices, accounting records, and information required for guarantees;
- legitimate interest for site security, fraud prevention, and claims management;
- consent for Google Analytics cookies and non-essential communications when offered.
Purposes of collection
The data collected is used to:
- process and ship orders;
- provide customer service;
- manage payments;
- send order-related emails;
- prevent fraud;
- improve the site and user experience;
- compile audience statistics;
- comply with legal and accounting obligations.
Customer reviews and related data
When a customer publishes a review, the shop may process the data strictly necessary for its verification, moderation, and publication, such as the account identity, related purchase history, rating, title, comment, attached images, and submission or validation dates.
These processing activities rely on the performance of the requested service and on the shop’s legitimate interest in ensuring review reliability, user safety, and site compliance.
The moderation principles applicable to reviews are detailed on the page Customer reviews.
Cookies and Google Analytics
The site uses cookies required for its proper operation, including for:
- cart management;
- user login;
- site security;
- user preferences.
The site also uses Google Analytics to measure audience and analyze site traffic.
This data helps us understand:
- the number of visitors;
- pages viewed;
- visit duration;
- devices used;
- the approximate geographic origin of visitors.
Google Analytics may place cookies subject to user consent in accordance with applicable regulations.
The user can accept or refuse these cookies through the consent banner displayed on their first visit.
Secure payments
Payments made on the site are secured through Stripe.
Banking information is not stored directly on the site.
Payment data is processed by Stripe according to its own terms and security measures. The site does not store full bank card numbers.
Data retention
Personal data is kept only for as long as necessary for the purposes for which it was collected.
Some data may be kept longer to comply with legal, tax, or accounting obligations.
- customer account: until deletion request or prolonged inactivity;
- orders and invoices: duration required by accounting obligations;
- customer service messages: useful duration for processing the request;
- analytics cookies: according to the duration indicated by the tool used and the consent choice.
User rights
Under the GDPR, each user has the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to object;
- right to restriction of processing;
- right to data portability;
- right to withdraw consent at any time.
To exercise these rights, contact:
contact@lecapybaranonyme.frComplaint
If you believe your rights are not being respected, you can file a complaint with the CNIL:
French Data Protection Authority: https://www.cnil.fr

